Privacy Policy

Who we are

Simple Roots Group ("we", "us") is a consumer lifestyle and distribution company based in Bengaluru, Karnataka, India. This policy explains how we handle personal information collected through simplerootsgroup.com (the "Site").

What we collect

When you submit an enquiry through the Site or email us, we receive the information you choose to share, typically your name, company, job title, email address, phone number, country, website, product category, current markets, the type of partnership you're interested in, and your message.

Like most websites, basic technical information (such as browser type and approximate region) may be processed by the services that host and serve the Site.

How we use it

• Responding to your enquiry
• Evaluating and progressing potential partnerships
• Maintaining our business records and correspondence
• Improving the Site and how we communicate

We process personal information on the basis of your consent (you choose to send it to us) and our legitimate interest in responding to business enquiries. We do not use your information for automated decision-making, and we do not send marketing communications you haven't asked for.

What we don't do

We do not sell personal information. We do not share it with third parties except the service providers necessary to operate the Site and our email (such as hosting and email providers), who process it only on our behalf.

Retention

We keep enquiry information for as long as needed to handle the conversation and any resulting business relationship, and as required for legal or accounting purposes. If a conversation goes nowhere, we delete it in the ordinary course of housekeeping.

Your rights

You may ask us at any time to access, correct or delete the personal information we hold about you. Write to hello@simplerootsgroup.com and we will respond within a reasonable time. We endeavour to comply with applicable Indian data protection law, including the Digital Personal Data Protection Act, 2023.

Cookies and third-party services

The Site aims to use minimal cookies. Web fonts are served by Google Fonts, which may process your IP address in order to deliver font files. The Site may link to third-party websites; their privacy practices are their own.

Changes to this policy

We may update this policy from time to time. The "Last updated" date above reflects the current version.

Questions

Privacy questions can be sent to hello@simplerootsgroup.com.